Refund policy

Q & G NOTARY SERVICES LLC
RETURN & REFUND POLICY
Store Web Address: c6fd14-rm.myshopify.com
Address: 20344 ANDOVER AVE PORT CHARLOTTE, FL 33954
Support Email: BelAcobs7582@outlook.com.vn

At Q & G NOTARY SERVICES LLC, customer satisfaction is our top priority. We strive to offer high-quality mobile phone
accessories, including phone cases, screen protectors, data cables, phone holders, and related tech accessories. If you
are not completely satisfied with your purchase, we are here to help.
1. RETURN WINDOW
We offer a 30-day return policy. You have 30 calendar days from the date you receive your item to request a return or
exchange.
2. ELIGIBILITY CRITERIA FOR RETURNS
To be eligible for a return, your item must meet the following conditions:
The item must be unused, undamaged, and in the same condition that you received it.
It must be in its original packaging, including all tags, protective films, manuals, and included accessories.
Proof of purchase (order confirmation number or receipt) must be provided.
Specific Accessory Guidelines:
Screen Protectors: Must not have had the protective adhesive film removed or applied to a device. Applied or peeled
screen protectors cannot be returned unless defective.
Data Cables & Chargers: Must be free from visible wear, kinks, or tears and bundled in original wrapping.
Phone Cases & Holders: Must have no scratches, scuffs, or signs of prolonged use.

3. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order immediately upon receipt. If your product is defective, damaged during transit, or if you received
the wrong item, please contact us within 48 hours of delivery at BelAcobs7582@outlook.com.vn. Please include clear
photos or a short video demonstrating the issue along with your order number. We will evaluate the issue and send a
replacement or issue a full refund at no extra charge to you.
4. HOW TO INITIATE A RETURN
To start a return process, please follow these steps:
Send an email to BelAcobs7582@outlook.com.vn with the subject line "Return Request - [Your Order Number]".
State the reason for return and provide photos if the item is defective or damaged.
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Once approved, our support team will provide you with the return shipping address and instructions on how and where
to send your package.
Note: Items sent back to us without prior return approval will not be accepted.
5. RETURN SHIPPING COSTS
Defective, Damaged, or Incorrect Items: Q & G NOTARY SERVICES LLC will cover all return shipping costs or
provide a pre-paid return label.
Change of Mind / Customer Preference: If you are returning an item due to buyer's remorse, wrong size/model
selected, or preference change, you will be responsible for paying your own shipping costs for returning the item.
Original shipping fees are non-refundable.
6. REFUNDS & PROCESSING TIME
Once your return is received and inspected at our warehouse, we will send you an email notification confirming receipt.
We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original credit card or original payment
method within 5 to 10 business days. Please note that bank processing times may vary.
7. EXCLUSIONS & NON-RETURNABLE ITEMS
The following items cannot be returned or refunded:
Gift cards or promotional coupons.
Items marked as "Final Sale" or "Clearance".
Products that show clear physical damage caused by improper installation, misuse, or accidents.

CONTACT & CUSTOMER SUPPORT
For any questions regarding our Return and Refund Policy, please reach out to us:
Company Name: Q & G NOTARY SERVICES LLC
Email Support: BelAcobs7582@outlook.com.vn
Physical Address: 20344 ANDOVER AVE PORT CHARLOTTE, FL 33954, USA
Online Store: c6fd14-rm.myshopify.com